Job Description
We're Hiring | Key Account Manager (KAM) | Immediate Joiners Preferred
We're looking for experienced Key Account Managers to join a fast-growing, technology-driven logistics organization.
* Locations: Bangalore | Mumbai | Gurgaon (Work From Office)
* Position: Key Account Manager (Full-Time)
* Experience: 5–8 Years
* Qualification: Graduate / Post Graduate or Equivalent
* Industry: Logistics / Warehousing / 3PL / Supply Chain
* Joining: Immediate
* Open Positions: 4
Key Responsibilities
1. Manage strategic customer accounts and ensure seamless service delivery.
2. Build long-term client relationships and enhance customer satisfaction.
3. Drive revenue growth through upselling, cross-selling, and wallet share expansion.
4. Negotiate commercial terms, pricing revisions, and annual contract escalations.
5. Ensure accurate billing, timely collections, and financial governance.
6. Collaborate with Operations, Finance, Billing, and Collections teams for smooth execution.
7. Monitor KPIs, prepare performance reports, and recommend process improvements.
Requirements
Preferred Background
* 5–8 years of Key Account Management experience.
* Experience in Logistics, Warehousing, Supply Chain, 3PL, E-commerce Fulfillment, or Industrial B2B Services.
* Strong commercial acumen and negotiation skills.
* Hands-on experience with contract management, billing, collections, and pricing.
* Proficient in Excel, CRM tools, dashboards, and reporting.
* Excellent communication and stakeholder management skills.
Why Join?
* Opportunity to manage enterprise accounts.
* Exposure to strategic business growth initiatives.
* Collaborative and fast-paced work environment.
* Excellent career growth opportunities.
Required Skills
Excel, CRM Tools, Performance Dashboards, Reporting Workflows